Customer Comments
November 2010 - January 2012

If you have a question, you can contact us at the following email addresses:
setsunak@nefcom.net or setsunakou@lycos.com

"[Super Sailor Saturn 8" Volks dolls] was AWESOME!!!!!!!!!!! you are a very artistic person. I realize that I have had my doll for like probably a couple of months and everything but I LOVE her. I am 
unsure if you remember me or not but I ordered Sailor Saturn from you. She is beautiful. I showed her to 
everyone. I recently purchased an Irwin doll of Sailor Saturn for only $44. I have no idea how I manage to 
get her for that price. She was well worth $100 espeically in the condition that she was in. But you know 
sometimes you luck out on things like that. I went around to everyone and showed them your doll and compared 
them to the Irwin doll. A lot of people stated that they like your doll better. It was more like the animation 
and the comic book then the Irwin doll was. I would agree to that statement. She is really a beautiful doll. A 
lot of your dolls are beautiful.   I just wanted to tell you that. How much I liked it."
~Christine S.
"Hi Setsuna-San! However the package is arrived yesterday. I love all [Masaru 7" Plush, Joey 11" Volks, Mai 11" Volks dolls].
Like always are perfect. I love like you have realized the Masaru's short ponytail, just like I wanted *_* not to mention the details *_* SUPERB. And the dolls? I have no words 
to describe, they are fantastic, you're really good at realizing. Thank you very much for this articles. I 
have a question, I loved how you made the doll and I'm thinking ahead also to make you do Masaru, maybe after 
the christmas holidays, is possible although it is not yu-gi-oh? how much cost the doll and the shipping? 
Thanks Again and like always sorry for my very bad english." 
~Pamela  
"my Kellyn [6" action] figure came. very wonderful. He is so cute. When i go to North carolina i may become a regular 
customer."
~Johnathan A.
"Hey Setsuna! I got my  plushie of [7-10"] cosmo but she was 12 in. instead of 7 in. I thought she looked a 
little big so i meased her. If it is possible can i send her back and you get me the right size? Also just 
to let you know my mom's name is Leah Dupre. I am to young to order with a credit card so it is under my 
mom's name. Thank you for your time,"
~Celine D.
"Setsuna, thank you for telling me. On secound thought i will keep cosmo. Also today i will be uploading 
how happy i was to open cosmo on youtube! THANK YOU SO MUCH!!!" 
~Celine D. ;3 
"Setsuna, Thanks again, I just sent payment via paypal. For some reason each time I had clinked the purchase 
link for Seras, I kept getting to Kino no Tabi. Probably a little glitch but I'm glad it's fixed now. I loved 
the last costume [Rogue from X-Men] so much I had to buy from you again. There's no rush on the costume as I'm sure you're 
probably gonna be busy with the holidays approaching. Let me know if you need my measurements again. Thanks 
again and take care!" 
~Krystal C. 
"Thank you so much for your beautiful work! I meant to send this to you last week, I am so sorry it took so 
long. My daughter is SO happy with her Yu Kanda [12" plush] doll - he is a work of art. The craftmanship is amazing and 
I also appreciate that any time I had a question you very promptly got back to us and were so kind while we 
waited to receive him - definitely worth the wait. We will certainly visit you again - thank you so much!!" 
~Christine P.
"Thank you so much for the Yugi & [Yami] Bakura [7"] plushies!"
~Sarah G. 
"I got one of your Nack the weasel [7"] plushes and i love it. I wanted to play
with it but it was more of a work of art than a toy. So may you please do a
plush that looks exactly like this one? http://www.animemate.com/prodimages/sonic/plush/fangs-paper-tag.jpg    And
also approximately 10" tall. So how much will it be?
Sincerely, Aaron P.S. Aaron's dad says it's Ok for him to check on this."
~Aaron K.
"That is fantastic!!!! Thank you very much! No worries about the mix-up, I am very thankful you were able to 
complete the order [of Rouge the Bat & Sabrina the Hedgehog 7" Plushies]... I can only imagine how busy you 
must be! Thank you again and I really look forward to receiving my order and seeing the plushies. I'm certain 
they will thrill my daughter on Christmas morning! 
Sincerely,"
~Debora S.
"Hi, Setsuna... I am literally crying with gratitude right now. You have no idea how much this means to me, 
as my daughter is questioning the existence of Santa. Through your generosity you have proven that Santa 
lives! Love," 
~Brandy P.
"Hi, Setsuna... THANK YOU for your kindness and generosity. I left a message for you on my PayPal invoice 
with more information [see message above this]. You are most certainly on Santa's NICE list, and I will be forever grateful. I wish 
you a Merry Christmas, and appreciate your help more than you can know. Take good care, and please let me 
know if you have any questions... xoxoxo"
~Brandy P.
"xoxoxoxoxox! Hello, Setsuna...You live very far away from Portland, but if you ever come to town, I do hope you
will let me know so that I can give you the very biggest hug! 
Hatoko [7-10" plush] arrived yesterday, and she is BEAUTIFUL. When Avery receives her, I will be
sure to take a photo and send it to you. I hope that Santa also makes your Christmas wishes come true, and that you feel my
true gratitude for the joy you and your sister elf will bring to my daughter. Merry Christmas to you and your family, Setsuna, and may you have the best new year
ever! Love,"
~Brandy P.
"AWESOME!!! I will send pics [of my son on Christmas with his new Espio 7" Plush], he will be thrilled!!! Thank you!!!"
~BZ
"Hello, I wanted to thank you for the [Wolf O'Donnell 7"] Plushie, i love it so much you did a wonderful job on him."
~Grace H.
"Hello I have received my order [Saya Otonashii Costume] and its very nicely made and fits perfect. Thank you 
very much. I will tell my friends about you guys. Thanks again and have a great new year. Sincerely,"
~Bailey L.
"Hello Ms Setsuna :) Just wanted to let u know that i received the [dark blue] wig in the mail today :) thank you so 
much it is so pretty!!!! i just need a dollfie dream lol. Thank you so much." 
~Jose B. 
"Hi ^^ I really love your plush dolls (recently got a Valgaav [7"] plushie from you, though my mom ordered it 
^^;), and I have a question on ordering a plushie that was not listed on your site."
~Sabrina  N. 

"I ordered a 4'' Fang the Weasel plush from you and it's awesome!"
~Mulanthehedgehog

"Hi. I was wondering if you could make me a custom plush of Katy, the little cat from Unico. If possible, I would like her to be 6-7". I've included a picture of her from the show. Please let me know if this is possible and how much it might cost. I've bought a Unico and Beezal plush from you in the past and they are amazing. This is the best picture I could find. Thank you so much"
~Mike B.

"~Setsuna, Today on my Birthday, I opened up the box you sent me and everyone was very excited and surprised with Charlie [30" plush dog] when I pulled him out. This really made my birthday special and it was worth the wait. Thank you for making him so perfect for me and he looks just like Charlie Barkin. ^-^ You guys are great!! Thanks"
~Brandon V.

"Hello there! The Rockman X [7-10"] plushie I commissioned from you arrived with me yesterday morning, and I just wanted to send a quick thank you e-mail. He is wonderful, and I'm very happy with him! Thanks so much, and I hope to do business with you again sometime. :) Best regards,"
~Samantha B.

"Hi, I just wanted to let you guys know I got the Joanna [4-6" lizard] plush and love her! You guys did a fabulous job!....Anyways wonderful work as always and have a happy New Year! ^^ Sincerely"
~Kathryn S.

"It [Piximon 15" plush] came a day early! I just now opened it and I am thoroughly amazed. Jaw dropped and everything! It's soooooo detailed and it looks like it came straight out of the TV show! Actually, I started this e-mail about ten minutes ago, but took a break because my roommates and I are still so amazed. It's a like a dream from over ten years ago come true--I have a digimon! XD
...Still getting distracted by all the details. *.* This is so totally amazing, thank you so, so much! It's perfect, and once we finish oogle-ing at him I'm showing one of my roommates your website. Thank you soooo much, and I'm glad this exchange worked out so well for both of us!"
-Wafuru

"You are such a gift to the Sailor Moon (and anime and beyond) community with your custom merchandise. There’s always been a void out there for diversity of characters, and also accurate interpretations of the characters. Even with the revival of Sailor Moon now in Italy, and possibly worldwide, there still won’t be as many beautiful items as you have available here! Thank you SO much!* I totally want to buy a lot more but kind of broke right now, but I hope to order some Volks dolls in the near future! Sincerely,"
~Craig M. H.

"I was really hoping to get one made for my friend's birthday which is in June. If I could get it by June 15th that would be amazing. I am willing to pay more than the suggested price. Also, I recently received a Kiwamu [7-10"] plushie from you guys and I just wanted to say, thank you! I absolutely love it :)"
~Marika B.

"The Charlie Barkin [2'] plushie from "All Dogs Go to Heaven" was so awesome
that I was wondering if you chould make a 1 foot sitting Itchy dog
plush? I've included some pictures of Itchy. Hope to hear from you. THANKS! ^-^"
-Brandon

"Thank you so much for my Portgas D. Ace [7"] plush! I begged my dad to buy it for me and I am so happy I did. You guys did an AMAZING JOB and got all the details I wanted right!"
~Sackda K.

"I just got Gadget [12" plush] in the mail today, and I am satisfied with the plushie. Thank you."
~

"Hello there! I wanted to let you know that my 2 ft. posable Pia plushie arrived yesterday on Tuesday, May 10th....YAYS! She looks extremely cute & very pretty. Pia is making very good friends with my other plushies you've made for me in the past few years & has become good "mermaid sisters" with my 2 ft. poseable Marina plushie. lol! Just wanted to send you a sincere "thank you" for another job well done, but also with providing me yet another cuddly friend to love & care for when I need a friend the very most....God bless you & your business/Shoppe for all your hard work as well as for your dedication to making each day a happier one when I hold each plushie in my arms to talk to or hug when it seems all hope is lost. I'm planning on doing more business with you in the near future(maybe sooner than you think) so keep up the good work! PS My Facebook image is of me holding & hugging the Marina & Pia plushies while I'm smiling because now I've got 2 mermaids to make good friends with. I'm also using the image on my Facebook to show how awesome of a job you do with your hard work so please think of it as a "thank you" for everything. Not to mention I've had people ask me where I get such adorable plushies from so I've mentioned your website on Facebook, YouTube,etc. to help promote you as a company who is deserving of much credit. Just wanted to mention that to you so I'm sure you'd be pleased to hear it so thanks again! Cheers.^^
Your Friend & Loyal Customer,"
~Jaime A.

"Hello there! I want to thank you once again for the awesome job you did on my 2 ft. poseable Pia plushie that I received a few weeks ago. I absolutely love her so much! I'm only up early in the morning since I couldn't sleep very well as-is. I've got another plushie question to ask from you so here goes..... Thanks & God bless! Cheers.^^ Your Friend & Loyal Customer, "
~Jaime A.

"He arrived! Hi there, Just a quick email to let you know that the Folken [7"] plush arrived safely yesterday and I love him!!!!!! Could you let me know when you will be taking commissions again as there are a few more plushes that I would like to request from you. Thanks again Kindest Regards"
~Kayleigh V.

"Hi Setsuna! I recieved the Legend of Zelda cap and [7"] UFO doll. They came out perfect and were worth the wait. Here are pics of me with the customs. Arigato and God Bless,"
~Michelle I.

"Thank you! My daugher just received her custom "Makalov" [6" sitting plush] and she is THRILLED!  We are continually amazed at how perfect your custom plushies come out! Your attention to detail is incredible!  And Makalov came just in time for her birthday.  Thank you thank you!!!! Are you taking anymore custom orders? thank you,"
~Cathy B.

"Hello there i am just send this email to say thank you so much for your hard work on
the [Felicia Hardy; Natalie Poole; Dixie Clements; Juri Han 11" Volks/Obitsu] dolls i got in the post today and i really like them they are so wonderful. take care"
~Frederick F,

"Dear Setsuna, The PGSM Sailor Moon [11" Volks/Obitsu] doll arrived today and it's beautiful!!! Thank you so much for making it specific to my request for PGSM doll-styled eyes but painted with anime eye colors. I love how it looks! I'm also very impressed with how you made the dress and accessories. I'm very happy with it and hope to save up enough to order more dolls from you soon! I'd love to finish the whole team of Inner Senshi and am seriously considering selling my official PGSM dolls since I find your custom doll far more enjoyable to display. Thank you again! I hope to be ordering from you again soon. Best,"
~Vincent C.

"The [13 x 7"] plushies and [4] resin models arrived in top form! Thank you so much! Only...one thing is missing, the Sailor Moon - Sailor Pluto Main Doujinshi - "Diminishing Happiness 2" - 20 pages, 6 x 8" It was part of the order as I always wanted a new Setsuna doujinshi.
Sorry for the inconvenience! >_<"
~Luis O.

"THANK YOU!!!! Hi haven't been on but i got such a lovely surprise [Yuna 11" Doll] today in the mail THANK YOU SO MUCH! i effin love her, and i deff will be ordering more from you in the future. i love to order from the best artists online. God Bless<3"
~Nikki M.

"Thank you! Thank you so much for the [plush] doll and for all the detail you put into it. :) I may revisit your site in the future, and I'll definitely let people know of your fantastic skills. Have a wonderful day"
~Rachel H.

"Blaze and Cosmo [7" plush] arrived today and they are beautiful!  My girls are delighted with them.  Thank you for all your hard work!  I will be getting back to you for Maria and Rouge!  I am so happy with these and so tickled they arrived in time for birthdays.  Thanks again"
~Laura B.

"Thank you so much...I got Buffy [12" plush] yesterday and she's awesome!!"
~Erin H.

"Hello Setsuna! I recieved the [Rogue Vers 2] wig today! Just in time for my show!!! ^o^ And it's so beautiful i love it!
Thank you very much for your cooperation. Best regards,"
~Julie D.

"Hi Setsuna, Just emailing to tell you that the [Team Rocket James & Jesse 7"] plushies have arrived and our daughters are so delighted they have taken them back to university with them! Thanks again"
~Barry D.

"It [Yami Yugi 2' plush with duel disk] arrived today! Thank you for such a beautiful doll!"
~Donna L.

"Hi, thanks they [2 x Rogue 1/6 Resin models and 1 Rogue 4" figure] arrived today. As for the pink one, she looks great, but I had no idea you thought the drapes in the background were part of her outfit. Guess I will have to live with that, I can't do anything about it now. Still love her even with the drapes as part of her outfit O_o They look fine, I just was not expecting that.   Main thing is they did not break, and they look great, thanks. I think I will glue the pink one to the base, because of the way she stands, she could tip over easily (backwards).   The green one is great too. Thank you so much. Are you getting either of the new statues coming out later this year, or the new heroclix?   I've finally got domes for all my Rogue statues except one, it's on back order. Now I need to get a couple for these. Just got a curio cabinet too, just set it up so nothing in it yet. Might put these in there for now. Great job once again. Let me know if you get any more potential Rogue statue kits, or anything else Rogue. Keep in touch, I have to think of what to order next from you :) "Stay Frosty"
~Mark L.

"Hi Setsuna! :D Thank you so much for everything, the [4 11" Volks/Obitsu] mermaids came out so gorgeous! Lori and Eliza are especially amazing! I hope you girls are doing well and are not too overwhelmed with work! I had a question. I was wondering if commissions were reopened? Also I was wondering about getting two mermaid tails for my DDs(one normal body and other Dynamite body) however I would like them to have actual scale-like pieces on the tails. Something similar to the attached image? Do you think that would be possible to make? I don't mind the colors of the tails but I would like them to be  different from each other and both with large pretty fins :)
Let me know, thank you so much!"
~Omar D.

"Thank you for the Rouge the bat [7" Plush] doll. My daughter loves her and she hasn't put her down yet. Thank you again."
~Vernice T.

"I just wanted to let you know that I got the [Sylphiel 7"] plushie in and it looks wonderful! My bestie will adore it! :D I'll send another email with her reaction to it."
~Rebecca B.

"Hi Chloe-chan ^^ Oh thank you! I have saw the update i saw that you and Heidi have finished my [Eternal Sailor Jupiter and Neo Princess Jupiter] costumes ^_^ They really look awesome and of course, Heidi does a wonderful job modeling the costume ^_^    While i am at it, check the previous email i sended, i just need to know how much you gonna charge for this costume so i know much i will need to get for it ^^ Your friend and very happy customer"
~David L.

"The package has arrived. Hi Chloe-chan ^^ Just to let you know that the package with the costumes arrived today and i was able to pick it up at the post office when i arrive from work.  The costumes look really nice and everything fit ^^   I cant wait to wear them at Anime North ^^ Your friend and good customer"
~David L.

"Hello i have received your parcel and your [Galaxia & Mistress 9 11" Volks] dolls, thank you very much
if i want 2 others dolls for Jully, when i ll make a new order ? Best regards"
~Maxime F.

"Red [9" Obitsu Doll] has been received! Thanks alot! I was shocked that the job you did was very accurate! I hope you dont mind accepting more requests in the future, I really appreciate your hard work! Thanks again and God bless! ^^"
~Jere T.

"THANKS YOU SO........MUCH. It [Tsukimi 6" DP Doll and 2 bonus Fushigi Yuugi Dolls] made my week and yawl did such a wonderful
job on all of them. It did cheer me up thank you so much for the gifts and your prayers :D. You two are so wonderful and I hope the Lord brings you even more success in the New Year. Merry Christmas,
"
~Justin H.

"Dear Setsuna kou and Haruka Kou: Konnichiwa! My name is Tracey S. I've ordered 3 beautiful 2 foot plush dolls from you in the past -- Treize, Kakashi, and Darth Vader. I love my dolls and appreciate the artistry and hard work you do. I'd like to order a new doll if you don't mind. I'd like a 2 foot plush doll of Vegeta from Dragonball Z. I have a letter with pictures of what I want that I want to send you. Also, I wouldn't mind using PayPal to pay. Could you give me the address to mail the letter to? Thanks! Your friend in Christ always,"
~Tracey S.

""i got the [Etou & Ousaki] figures today thank you"
~Cindia L.

"Hello.The [Mio, Yui, Reimu, Marisa, Amulet Heart and Amulet Spade costumes and wigs, Deidara leggings and wig] costume boxes were received this past Thursday. We didn't get a chance to check them out as we were out of state at Sakuracon, and we're catching up on homework this week. We'll check them out on Friday, and email you letting you know how everything fits :D"
~Jill & Merry M.

"Hello ^__^ We just wanted to say how happy we are with all our cosplays that you made for us this year. Both Mio's and Yui's dresses are beautiful and we love the way they fan out. Yui's shoes and Mio's hat are also super cute!
We love the ruffles at the bottoms of Marisa's and Reimu's dresses and the wigs are perfect colors. 
Amulet Heart and Spade are so adorable! We both love the fabrics and the colors that you chose. The shoes for Amulet Heart are so cute!
You guys really out did yourselves on all the cosplays. The detailing on everyone is amazing!
We'll definitely send you pictures! Thanks again for making these awesome cosplays :hug:
"
~Jill & Merry M.

"Dear Setsuna, Charlotte [7" Plushie] Arrived Today! and I love her!!! she's so cute!!
thankyou so much! Hugs,"
~Rod D.

"hi hun did you get the pics of [the] Odette [11" Doll] Isent? i absoluetly love her and cant wait to get more done. lol is it possible to ge the attached characters commissioned? if so i will get you more info on details along with more pics ^_^ thanks<3"
~Britney T.


"Hi there! So long, no speak! My most recent plushie, 2 ft. poseable Manaka Takane(from Love Plus) is getting lots of love....not to mention I posted images of her on Facebook which got lots of good comments & several people clicking the "Like" button. Do you have a Facebook or no? Just curious....Cheers.^^ Your Friend & Loyal Customer,"
~Jaime A.





 




Vernice......




 



    

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